If you are having trouble pairing your BlueParrott headset with your smartphone, tablet, or other mobile device, try the following steps. Try re-pairing your BlueParrott headset after each step.

• On your mobile device, turn the Bluetooth setting off and on.
• Turn your mobile device off and on.
• Turn your BlueParrott headset off and on.
• Try to pair your BlueParrott headset using a different mobile device. This is to confirm that a different mobile device will find and pair with your BlueParrott headset.
• Reset your BlueParrott headset.
• If you still cannot connect your headset to your mobile device, contact support.