Find information about shipping thresholds, tracking numbers, and backorders here.
All orders require 1 business day of internal processing time before they ship from our warehouse. For example, if you selected 2-day shipping, you should expect to receive your order in 3 business days if the item is currently in stock.
If the item is not currently in stock, you will see an estimated ship date in the checkout cart. Typically, out of stock items ship in 2-3 weeks.
Note: We do not offer partial shipments. Your order will ship when all items are in stock and ready to be processed.
When your order ships, you will receive a shipment confirmation email from the Do Not Reply (do-not-reply@global-e.com) with the Subject line: Your order is confirmed - order number GE10021637063XX. This email will contain a tracking number for the shipment.
New Purchase Orders and Preorders:
For purchase orders and preorders, click here to view the shipping status.
Backorders:
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within two to three weeks. You will receive an email from the Do Not Reply (do-not-reply@global-e.com) with the Subject line: Your order has been shipped! - order number GE10021212785XX as soon as the product ships.
Keep in mind that depending on the payment method used to place the order, you may not be charged until your order has been shipped.
Note: We do not offer partial shipments. Your order will ship when all items are in stock and ready to be processed.
When your order ships, you will receive a shipment confirmation email from the Do Not Reply (do-not-reply@global-e.com) with the Subject line: Your order has been shipped! - order number GE10021212785XX . This email will contain a tracking number for the shipment.
New Purchase Orders and Preorders:
For purchase orders and preorders, click here to view the tracking number.
Backorders:
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within two to three weeks. You will receive an email from the Do Not Reply (do-not-reply@global-e.com) with the Subject line: Your order has been shipped! - order number GE10021212785XX as soon as the product ships. This email will contain the tracking number. Keep in mind that depending on the payment method used to place the order, you may not be charged until your order has been shipped. Note: We do not offer partial shipments. Your order will ship when all items are in stock and ready to be processed.
At this time, we ship to the Canada.
We cannot ship to PO Boxes, or APO/FPO or US territories.
Although we try to maintain inventory of all products in the warehouse, occasionally an item will be backordered. Normally, the product will become available within two to three weeks. You will receive an email from the Do Not Reply (do-not-reply@global-e.com) with the Subject line: Your order has been shipped! - order number GE10021212785XX as soon as the product ships. Keep in mind that depending on the payment method used to place the order, you may not be charged until your order has been shipped. Note: We do not offer partial shipments. Your order will ship when all items are in stock and ready to be processed.
To request a change of your shipping address, you may contact Jabra Support.. However, it is not always possible to change your shipping address after you submit your order as orders are quickly sent to the warehouse after they are submitted. After a short period of time, our system can no longer retrieve or change them. If your shipment is not successfully delivered it will be returned to the warehouse and a credit will be made to your account.
