Jabra supports the protection of consumer privacy on the Internet and the principles of disclosure and fair information practices. Your online privacy is a priority. Jabra respects your privacy choices. If you share personal information with Jabra, the information will be treated according to this policy. Jabra encourages you to read this privacy policy and those of all web sites you visit. Below is a summary of Jabra's online privacy policy including types and uses of personal information provided to Jabra. This privacy policy explains how Jabra processes your personal information and what your rights are in relation to Jabra’s collection, processing and retention of your personal data. Please note, if you have received a specific privacy notice from Jabra, you will find specific details related to the solution you are using.
References in this privacy policy to “Jabra”, “we”, “us” or “our” mean GN Audio A/S (a company registered in Denmark). We control the ways your personal data are collected and the purposes for which your personal data are used by GN Audio and are the “data controller” for the purposes of the applicable European data protection legislation (GDPR). We are part of a corporate group of companies (“our Group”), which includes entities in several countries as shown on our website www.jabra.com. The entity responsible for the processing of your personal information (formally called the data controller) is:
GN Audio A/SLautrupbjerg 7; DK-2750 Ballerup; Denmark; Reg. no. 1506 9511
Phone: +45 45 75 88 88; Website: www.jabra.com
If you have questions or concerns in relation to data protection, you are always welcome to contact our Data Protection Officer (DPO) via this form, or by phone: +45 45 75 00 00
to identify you, either directly or in combination with other information that we possess. Your personal data may include for example your name, your contact details, information relating to purchases or information on how you use our websites and apps or how you interact with us. We collect personal data from you, for example when you use our websites and our apps, use our services or contact us.
We collect and process the following categories of information about you:
Personal data is collected either directly from you, such as through the product registration process, the employee application process or other processes where you allow Jabra to collect, process and store your information, or data is collected from you via partner entities or subsidiaries where you have provided them with consent. E.g. when ordering products on Jabra.com the payment process is done by a 3rd party specialized in these transactions. Only data used to forward you the products you paid for is forward to us. Personal data could also be collected from third parties which may include LinkedIn and Facebook. Finally, data could be collected without your knowledge, such as device-specific information (your mobile devices unique device ID or Lap-top id, the type of device you use, the IP address of your device, Bluetooth name, Bluetooth MAC address and your operating system). The purpose of collecting this last category is to optimize headset sound as well as provide you with the best possible user experience when visiting our sites.
Jabra does not intentionally collect personal data from anyone under the age of 16. Nor do we entice children to divulge any personal data, by means of special prizes or games. Jabra web site visitors must be at least 18 years old to participate in any Jabra sponsored on-line contests or giveaways. Jabra encourages parents to participate actively in their children’s Internet experience. If Jabra learns that the company has obtained personal data pertaining to a child under the age of 16, the information will be deleted from the database.
Jabra limits its collection, storing and processing of personal data to situations where a specific purpose exists. With reference to the EU General Data Protection Regulation (GDPR), we have listed the most relevant purposes and the legal basis together with some of the activities associated with those purposes: We process your personal data on the following legal bases:
EU GDPR Article 6.1.a (Consent) is used when you activate the opt-in function in our apps, subscribe on our emails, you provide us with feedback etc. Here you provide us with your consent to obtain and process relevant personal data and/or to send you emails.
EU GDPR Article 6.1.b (Necessary for the performance of the contract between you and Jabra) is used when it is necessary for Jabra to have your personal data to send you products (e.g. ordering at Jabra.com), help you in our service and support desk, etc.
EU GDPR Article 6.1.c (Necessary for Jabra to comply with a legal obligation). The legal obligation could be related to tax & duty, but there could also be other reasons why Jabra is obligated to deliver personal data to the authorities.
EU GDPR Article 6.1.f (Necessary for the pursuit of legitimate purposes of us) is used when we collect information (above called “device information”, “app number” and “log information”) about the services you use and how you use them. This then enables Jabra to identify the need to enhance existing apps and develop new applications. We collect this data to provide, maintain, protect and improve the services. Ref. the previously mentioned, this could be information about features that are used, how often they are used and the context they are used in.
EU GDPR Article 9.2.a (explicit consent) is used when the opt-in functions in our apps is activated. Jabra fitness data is a form of health data and thereby sensitive data. When you enable this functionality, you provide us with relevant health data directly and you provide us with your consent to obtain this personal data. It could also be in relation to projects where consent has been provided to obtain biometric data for R&D purposes.
Jabra will generally limit sharing your personal data and always only to the extent necessary. Under no circumstances will Jabra sell your personal information; sharing your information will take place on a need to know basis only and only to fulfil the above-mentioned purposes. However, we might share your personal information with suppliers, business partners and vendors that we work with to assist our business (meaning service providers, technical support, supply services, and financial institutions); other collaborators (such as company benefits as internet providers); group entities; and/or public authorities.
Certain business partners and vendors process personal information on behalf of Jabra and may only process your personal data in accordance with the instructions given by Jabra and in compliance with this privacy policy and any other appropriate confidentiality and security measures. These third parties may not process your personal data for their own purposes. To the extent Jabra disclose or transfer your personal data to these third parties who may use your personal data for their own purposes, such disclosure or transfer will only take place if it is in accordance with applicable law or with prior consent obtained from you.
Jabra is part of the GN Group, which has entities throughout the world. Some of your personal data is transferred across some countries and entities in connection to various deliveries, services, projects, assignments etc. Note that we generally use the same systems across Jabra.
As mentioned, Jabra is part of the GN Group, which has entities throughout the world. Jabra processes personal information on own servers around the world and use same IT services across the entire Group, so Jabra may process your personal information on IT services located outside the country where you live and outside of Europe. If we transfer personal data to countries outside the EU/EEA, the transfers will only take place for the specific purposes mentioned above, and we will always ensure that appropriate safeguards are in place for such transfer as set out below, either: (a) If the country/countries has/have been deemed by the Commission of the European Union to have an adequate level of protection of personal data, or using EU US-Privacy Shield certified organisations; or (b) If the country/countries has/have not been deemed by the Commission of the European Union to have an adequate level of protection of personal data, Jabra will provide appropriate safeguards for the transfer, either through the use of "Model Contracts for the Transfer of Personal Data to Third Countries", as published by the Commission of the European Union, or any other contractual agreement approved by the competent authorities. You may obtain more information about the contract/agreement by contacting us.
Your personal information will be stored for as long as it is necessary to fulfil the purposes described above and comply with minimum retention periods under applicable law. In general, this means we keep data for a minimum time and data will be deleted when no longer necessary under the purpose for which it was collected.
We hereby inform you, that when the processing of your personal data is based on your consent, you may withdraw your consent at any time. However, please note that this does not affect Jabra's processing of your personal data prior to withdrawal of your consent. We encourage you to opt-out or use un-subscribe when the consent is withdrawn, however you may also withdraw your consent by writing directly to our Data Protection Officer, ref. above.
You may take steps to exercise your rights here. Please note, that there may be more conditions or limitations on these rights than stated above. It is therefore not certain for example you have the right of data portability in the specific case - this depends on the specific circumstances of the processing activity.
Jabra is very committed to protecting your data from unauthorized access to or unauthorized alteration, disclosure or destruction of information in our possession. In particular when you register your device we encrypt data communication using SSL, we review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems and we restrict access to personal information to Jabra employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
If you wish to file a complaint regarding Jabra’s processing of your personal data, please contact our DPO (contact details above, section 2). Please note that you are also entitled to contact the Danish Data Protection Agency in case of complaints that we are not able to resolve.
Danish Data Protection Agency (Datatilsynet)
Borgergade 28, 5; DK-1300 KBH K; Denmark
Phone number: +45 33 19 32 00; Email address: dt@datatilsynet.dk Website: www.jabra.com
This privacy policy will be updated on a regular basis and when necessary due to changes in applicable law and regulations. We will post any privacy policy changes on the website and notify you by updating this privacy policy as part of a general application update. If the changes of this privacy policy are regarded as material and significant, you will be expressly informed hereof.
